Warranty
All memory carries a lifetime warranty, returns are accepted only if memory is defective. Orders above $500 are returnable for store credit only no refund. Shipping charges are not refundable. Any returned product must arrive in good condition at our facility. Refunds will be determined and based upon amount of returned product and arrival condition. We always reserve the right to decide if a return is valid or invalid.
Returns must be shipped via USPS with tracking only. If you return your product via a faster, more expensive shipper, you incur the expenses yourself and any request for reimbursement will be denied.
If you believe that the memory you received is defective or have compatibility issues and your warranty has not expired, you must first send an online RMA request to obtain a RMA number. RMA shipments received MUST have the RMA number clearly visible on outside of the package and include copy of the original order invoice, and a copy of the RMA Request Confirmation, without which the package may be refused, unopened and returned.
Email:orders@ciscomemoryupgrade.com